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Certified Novell Administrator Courses

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Novell is a software company that specializes in workplace products. Its services include products specializing in security and desktop management. The company divides its products into three main areas: collaboration, which includes GroupWise, Data Synchronizer, and Vibe; file and networking services, which includes Open Enterprise Server, File Management Suite, and Business Continuity Clustering; and endpoint management, which includes Service Desk and ZENworks. A Novell Certified Administrator specializes in the Open Enterprise Server product. Focused on file management, enterprise networking and print services, Open Enterprise Server is based on a Linux platform. It facilitates shared network services for the workplace, including:

  • Storage and other file services
  • Client access
  • Printing
  • Web applications
  • File backup

An update to Novell’s NetWare product, Open Enterprise Server is now in its 11th edition. Certification upgrades are available for those with NetWare certification, as well as those new to the product. Certified Novell Administrator (abbreviated “CNA” by Novell) is a lower-level certification that requires only a few special training courses and exams. According to the certification section of, the Certified Novell Administrator, or CNA, certification is, “designed for network administrators and other network management professionals who have little or no experience with Novell products or services.” The company says the CNA certification is a first step to attaining the higher-level Novell Certified Engineer status. Novell hosts a database of training courses for each of its products on its website, With the e-learning classes available through the website, IT professionals will learn skills needed to become a Certified Novell Administration. Intended for an entry-level IT professional, the courses and required exams for a prospective CNA are:

  • Novell Networking & Services -- covering server installation, basic eDirectory setup, storage and file services, printing services, user management, network security, configuration management, and other topics.
  • Administering Novell Open Enterprise Server 2 for Linux -- covering basic eDirectory administration, managing and installing the Novell Client, installing Open Enterprise, and other topics After completing the two courses, or seeking equivalent training and education that covers similar topics, a student must take one required Novell exam to attain certification.

The costs for the required tests vary by type and the test taker’s location. Standard tests for those in the United States are $125, while practicum tests are $195. Training options include the opportunity to request on-location training, register for a class at a nearby location, take a self-directed course option, or participate in Novell’s “on demand” online learning program, which offers labs, quizzes, and other features commonly found in a classroom setting. Because Novell Open Enterprise Server is a network management tool capable of facilitating the day-to-day office tasks of an entire company, a Novell Certified Administrator is in a position to look for employment in the beginning levels of a network management career path. After several years working as a network administrator, an IT professional might want to advance in their career path by attaining the Novell Certified Engineer level, which requires several additional courses and exams. From that level, it is possible to gain employment as a network engineer.

Possible positions that an applicant with Novell Certified Administrator status may look at include network administrator and desktop support technician.

Network Administrator: A network administrator helps keep the computer systems of a company running. If using Novell workplace management products, this position might help set up file management and backup systems; configure printers and other shared office devices; and set up access profiles for various levels of employee. According to, the average annual salary of a network administrator in the United States ranges from $35,000 to $75,000.

Desktop Support Technician: Desktop support positions frequently require a broad, but slightly more basic, range of computer science and information technology skills, and are geared toward workplace support. Desktop support specialists or technicians may assist with operating system installation, updates or maintenance; assist a company with managing its various devices, including desktop computers, laptops, PDAs or other handheld devices; and configuring various devices, hardware and software. Desktop support technicians typically make between $12 and $25 an hour, for an annual salary between $29,000 and $59,000, depending on location and company, according to