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Online Cisco Certified Voice Professional

CCVP Certification Courses

For those who are seeking employment in the information technology field, or are looking to gain additional training for their current positions, Cisco Systems, Inc. offers a wide range of certifications in its products. Among those certifications is the Cisco Certified Network Professional (CCNP) Voice track, an advanced level of certification that demonstrates skills in communications areas such as IP phones, gateways, gatekeepers, and voice applications. Previously known as Cisco Certified Voice Professional (CCVP), this certification track requires several prerequisite certifications from the Cisco company, and it is intended for IT professionals tasked with implementing the technology needed to create and maintain secure networks. The company switched to the new program model from CCVP in February 2011. Those employed in the areas covered by this certification might find themselves using the skills learned in training to help create intuitive, error-free workplace communications networks and services.

Specializing in networking equipment, Cisco Systems is headquartered in San Jose, Calif. Its products have a heavy workplace focus, and span a wide variety of networking, security, and data management services and business solutions. Cisco offers five levels of IT certification on nine different product tracks. Certifications are available the following levels: Entry, Associate, Professional, Expert, and Architect. The product tracks offered are: Routing & Switching, Design, Network Security, Wireless, Voice, Data Center, Storage Networking, Service Provider, and Collaboration. Training and exams related to each of these certifications are administered by the Cisco Learning Network, at The online portal provides resources for learning options, business community networking, and careers, including a jobs listing portal for those who have completed their Cisco certifications. The CCNP for Voice certification track requires the successful completion of five Cisco certification exams. These tests are administered in a timed, proctored environment, and run from 75 to 105 minutes. They’re administered in English or Japanese, and cover areas including:

  • - Implementing Cisco Voice Communications and QoS 8.0
  • - Implementing Cisco Unified Communications Manager, v8.0 (there are two parts to this one)
  • - Troubleshooting Cisco Unified Communications Manager, v8.0
  • - Integrating Cisco Unified Communications Applications, v8.0

For each topic area, Cisco offers short, focused courses that are available in virtual or classroom environments. The average training course length is five days. Each course covers a specific skill or product area, and each requires prior knowledge. In order to take the CCNP for Voice certification tests, it is necessary to first complete the Cisco Certified Network Voice Associate (CCNA for Voice) track. The certification tests skills required to manage a voice network, and requires one exam. Beyond the professional-level track, it is possible to continue moving up the food chain of Cisco certifications in voice products. The company offers the Cisco Certified Internetwork Expert track, or CCIE, for voice products. This track does not require previous certifications, but rather tests a professional’s skill set with a two-hour written exam and an eight-hour lab exam. Each of these levels of certification offers a pathway to expert knowledge in Cisco’s Voice over Internet Protocol (VoIP) products. These are products related to transmitting voice elements phone calls, text messages, etc.over the Internet, as opposed to a land telephone line. Because Cisco’s Voice products and certifications serve a specific purpose, obtaining the CCNP for Voice certificate will allow job-seekers to narrow their focus. Among the positions certified workers might be qualified to pursue are: telecommunications network engineer, network administrator for voice, and voice engineer.